Where is my package?
Most of shipments are dispatched within 3 to 5 business days after completing an order. Once shipments leave our warehouse, you will receive a notification from our support team with tracking number.
Order processing may take up to 7 to 10 days (or more) for large volume orders and custom made products, so if you do not hear from us within 5 business days, do not panic and just email us with in regards to what's going on with your order.
Standard shipping takes anywhere between 14 to 30 business days (or more)
Express shipping usually takes between 5 to 12 business days (or more)
Tracking with Standard shipping: Full tracking information is not abvailable with Standard shipping. After the package leaves S.Korea, tracking will not be updated in real time for many countries including USA. This is normal with Standard shipping and it doesn't mean that your package is sitting somewhere or lost. If you require full tracking, please choose Express Shipping.